Durst says insurance companies are increasingly outsourcing their incoming phone calls to contact centers. The contact centers then have to hire or contract with licensed insurance reps “because state laws mandate that only licensed agents can ‘sell’ policies,” says Durst. So, if you see an ad on TV for XYZ Life Insurance Co. and call the number on your screen, there’s a good chance you’re talking to someone who is working from home.
At HubSpot, we talk a lot about inbound marketing as a really effective way to attract, engage, and delight customers online. But we still get a lot of questions from people all around the world about digital marketing. So, we decided to answer them. Click the links below to jump to each question, or keep reading to see how digital marketing is carries out today.